Last updated: 30/06/2026
جيمس للرعاية الصحية we respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have. It applies to our website jemascare.com and to the home care services we provide.
By using our website or contacting us, you agree to the practices described in this policy.
Information we collect
We only collect information that helps us respond to you and provide our care services. This may include:
- Contact details you provide through our website forms, by phone, or by WhatsApp, such as your name, email address, and phone number.
- Service information you share when you enquire about or arrange care, such as the type of care needed, the patient’s situation, and any health details you choose to share with us.
- Website usage data collected automatically, such as your IP address, browser type, device, and the pages you visit, usually through cookies and analytics tools.
You are never required to share more than you are comfortable with. However, some details are needed for us to arrange suitable care.
How we use your information
We use the information we collect to:
- Respond to your enquiries and requests
- Arrange and provide the right care for you or your family
- Match a suitable nurse or caregiver to your needs
- Improve our website and services
- Send you important updates about a service you have requested
- Meet our legal and regulatory responsibilities
We do not sell your personal information to anyone.
Health and sensitive information
Because we provide healthcare services, you may share health-related details with us when arranging care. We treat this information with extra care and confidentiality, and we only use it to provide and manage the care you have requested. We share it only with the staff directly involved in delivering that care.
Cookies and analytics
Our website uses cookies and similar tools to help it function and to understand how visitors use it. This may include analytics services such as Google Analytics, which collect anonymous data about site usage.
You can control or disable cookies through your browser settings. Turning off cookies may affect how some parts of the website work.
How we share information
We do not share your personal information except in these limited situations:
- With our trained nurses and caregivers, only as needed to provide your care
- With trusted service providers who help us run our website or operations, under confidentiality agreements
- When required by law, regulation, or a valid request from authorities in Qatar
How we protect your information
We take reasonable steps to keep your information secure, including secure hosting and restricted access to personal data. While we work hard to protect your information, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
How long we keep your information
We keep your personal information only as long as needed to provide our services, maintain our records, and meet legal requirements. When it is no longer needed, we securely delete or anonymise it.
Your rights
You have the right to:
- Ask what personal information we hold about you
- Request a correction to inaccurate information
- Ask us to delete your information, where there is no legal reason to keep it
- Withdraw your consent for us to contact you
To make any of these requests, contact us using the details below.
Children’s privacy
Our website is intended for adults arranging care. We do not knowingly collect personal information directly from children. Where care involves a child or newborn, the relevant information is provided by a parent or guardian.
Third-party links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites, so we encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review it occasionally.
اتصل بنا
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
جيمس للرعاية الصحية
Office #5, Building 344, Street 310, Zone 47, Old Airport, Doha, Qatar
Email: info@jemascare.com
Phone: +974 44156516